Cloud IX
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Up in the clouds we illuminate the possibilities

 
 

Cloud IX Concepts is a premier operator of restaurant and retail locations.

 

 

Food & Beverage

Curating a dining experience that exceeds expectations and evokes moments of happiness.

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Retail

Delivering high quality goods in a personalized shopping experience.

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Advisory

Sharing knowledge with passion to provide unique strategies to business challenges.

 

Serve with excellence
 

Since inception our goal has remained the same “to provide best in class service to each guest every time.” We strive to challenge the benchmarks of superior service in hospitality and retail. Our methods are thoughtful and meticulous, in delivering our passion of excellence in service.

 
 

Create a meaningful impact in our community
 

We care about people, because people are who we serve, partner, and work with in our community. Our passion for making people happy, not only makes us happy, but also fosters connections that grow communities. For us it’s simple, deliver happiness to change the world.

 
 

Inspire genuine connections through unique experiences
 

We believe that every interaction is an opportunity to lend a hand, create a lasting memory, or brighten someone’s day. Every detail of our work is meant to create experiences that build connections between people. We aspire to inspire, in hopes that our guests will do the same.

 

Our Founder

As a youngster, I remember riding shotgun with my grandfather in his white Ford Ranger, dubbed the “chicken wagon” by his employees. My grandfather was proprietor of a local Atlanta favorite that served the best fried chicken in town. In 1994, he had the opportunity to open locations in Hartsfield-Jackson Atlanta International Airport and the Georgia Dome. Two years later, I received my first “real job” working at my grandfather’s frozen dessert location in the Atlanta airport, during the summer of the 1996 Olympic games. Although I could barely see over the counter, I loved every minute of interacting with guests. It was during that summer and those that followed that I learned the basics of hospitality, entrepreneurship, and developed a passion of serving others.

Serving others is central to how I live my life, and is the foundation for Cloud IX Concepts. The vision of building a “people driven” company is now a reality. We recognize that we have the opportunity to impress upon each person we encounter everyday. Our responsibility now is to deliver an outstanding experience to all of our guests every time, while simultaneously making a positive impact on the world around us.

 

—Justin Triplett,

Founder of Cloud IX Concepts

Core Values

I. Happiness

Create an enjoyable and unique experience for all

II. Integrity

Placing morals and values as our foundation

III. Hustle

The state of never being satisfied, in pursuit of something greater

IV. Respect

Do not hesitate to treat yourself and others with respect

V. Community

Leave the world a better place than how you found it

VI. Teamwork

Reimagine what we can accomplish together

VII. Excellence

Delivering nothing less than the best

VIII. Innovation

Fearlessly challenge the status quo

IX. Dream

Act on your Passion, Live your Purpose

Contact


JUSTIN TRIPLETT

jtriplett@cloudixconcepts.com