Up in the clouds we illuminate the possibilities
Cloud IX Concepts is a premier operator of restaurant and retail locations.
Food & Beverage
Curating a dining experience that exceeds expectations and evokes moments of happiness.
Retail
Delivering high quality goods in a personalized shopping experience.
Advisory
Sharing knowledge with passion to provide unique strategies to business challenges.
Serve with excellence
Since inception our goal has remained the same “to provide best in class service to each guest every time.” We strive to challenge the benchmarks of superior service in hospitality and retail. Our methods are thoughtful and meticulous, in delivering our passion of excellence in service.
Create a meaningful impact in our community
We care about people, because people are who we serve, partner, and work with in our community. Our passion for making people happy, not only makes us happy, but also fosters connections that grow communities. For us it’s simple, deliver happiness to change the world.
Inspire genuine connections through unique experiences
We believe that every interaction is an opportunity to lend a hand, create a lasting memory, or brighten someone’s day. Every detail of our work is meant to create experiences that build connections between people. We aspire to inspire, in hopes that our guests will do the same.
Our Founder
As a youngster, I remember riding shotgun with my grandfather in his white Ford Ranger, dubbed the “chicken wagon” by his employees. My grandfather was proprietor of a local Atlanta favorite that served the best fried chicken in town. In 1994, he had the opportunity to open locations in Hartsfield-Jackson Atlanta International Airport and the Georgia Dome. Two years later, I received my first “real job” working at my grandfather’s frozen dessert location in the Atlanta airport, during the summer of the 1996 Olympic games. Although I could barely see over the counter, I loved every minute of interacting with guests. It was during that summer and those that followed that I learned the basics of hospitality, entrepreneurship, and developed a passion of serving others.
Serving others is central to how I live my life, and is the foundation for Cloud IX Concepts. The vision of building a “people driven” company is now a reality. We recognize that we have the opportunity to impress upon each person we encounter everyday. Our responsibility now is to deliver an outstanding experience to all of our guests every time, while simultaneously making a positive impact on the world around us.
—Justin Triplett,
Founder of Cloud IX Concepts
Core Values
I. Happiness
Create an enjoyable and unique experience for all
II. Integrity
Placing morals and values as our foundation
III. Hustle
The state of never being satisfied, in pursuit of something greater
IV. Respect
Do not hesitate to treat yourself and others with respect
V. Community
Leave the world a better place than how you found it
VI. Teamwork
Reimagine what we can accomplish together
VII. Excellence
Delivering nothing less than the best
VIII. Innovation
Fearlessly challenge the status quo
IX. Dream
Act on your Passion, Live your Purpose
Contact
JUSTIN TRIPLETT
jtriplett@cloudixconcepts.com